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COVID-19: Canada Post warns of delays due to ‘Christmas-like’ levels of mail – Ottawa Citizen

The continuing COVID-19 pandemic means Christmas-like conditions at harried Canada Post, and not in a good way.

“With many Canadians isolating at home and shopping more online, Canada Post is now processing and delivering parcels at levels only experienced during the busiest weeks of the Christmas season,” the corporation said in a news release.

“We are working hard to respond in a responsible manner, putting the safety of our people, and the communities we serve, first.”

The corporation said that it handled more than 1.8 million parcels to Canadians on Monday.

That’s similar to the biggest delivery days we see during the Christmas season. Customers should continue to track their parcels online through or the Canada Post app.
Canada Post reminded users it has implemented a “Knock, Drop and Go” approach to eliminate customer interactions at the door, reduce post office customer traffic and support distancing.

Delivery employees knock or ring, choose the safest location available to leave the item and then depart for the next address.

Canada Post also said remaining parcels left at the post office for pickup (items requiring ID), they will not be returned-to-sender until further notice.

“We’ve suspended our normal 15-day hold period.”

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